Job Details

[Call Center / Fully Remote] - Anywhere in U.S. / Up to $20 per hour / Amazing benefits - As a Customer Service Rep you'll: Act as a first-point-of-contact via telephone for homeowners looking for assistance with their smart home systems; Be responsible for answering, screening, and forwarding all incoming support requests inside and outside of regular business hours; Escalate incoming calls to the support team, or notate them for follow-up at a later time, based on the level of support for which clients are eligible; Assist in the upkeep of the ticketing system, ensuring that all support events are accurately documented...Hiring Fast >>