Job Details

This position is responsible for conducting complex data analysis, identifying/ implementing solutions, and providing recommendations to various cross-functional groups on technology projects, operational procedures/policies and customer related issues that impact the corporation. Participate in system and/or process improvement initiatives, as well as plan, conduct and provide oversight of analysis for the functional area. Individuals will touch a wide variety of data associated with the timeliness and accuracy of customer billing, payment processing and credit & collections functions. A person in this role may be required to stand in for their manager and/or supervisor. JOB DUTIES/ RESPONSIBILITIES Requirement Gathering and Analysis: Collaborate with stakeholders to understand business objectives, processes, and requirements related to payment channel improvements/deployment. Conduct comprehensive analysis to translate business needs into clear, concise, and actionable business requi...Payment Processing, Payment, Processing, Analyst, Customer Experience, Business