Job Details

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities - Recruit, hire, train, schedule and supervise team members. - Member service oversight making sure all team members are providing a great customer service experience at all times. - High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. - Provide support for team members and club members. - Create and maintain a positive image for the club. - Coaching and counseling performance to help achieve company standards. - Ensure prompt opening/closing of gym. - Ensure staff are aware and trained on all current marketing promotions. - Finish manager portion of onboarding, in Paycom, for all new hires. - Ensure the club is open and staffed during all hours of business. - Ensuring self and team members are implementing and adhering to all company policies and procedures...Manager, Customer Service, Retail, Instructor, Team Member