Job Details

This position is responsible for supporting the daily operations to address any customer account maintenance and/or concerns and providing support services by processing utility payments timely and accurately. Individuals may be required to interact with various cross-functional groups to address customer related issues that impacts customer billing, billing delivery and credit & collection functions, as well as participates in process improvement initiatives. JOB DUTIES/ RESPONSIBILITIES Requires an early morning start time of 5:30 am Perform various activities required to post, modify and investigate customer payments Conducts account analysis and assistance on resolving technical or customer related payment issues Prioritizes and executes daily required processes, with high levels of accuracy and attention to detail Identifies trends and reports issues to appropriate parties when there is data inconsistencies and irregularities Tracks, measures, and reports out on daily operations a...Accounting Clerk, Accounting, Clerk, Operations, Payment