Job Details

Overview

Customer Success Representative AI-Powered Fitness Technology (Remote, North America).

Join to apply for the role at Love Recruitment International. Location: Remote, North America. Salary: $50,000 $60,000 USD per year. Contract Type: Full-time, Remote.

This role is being recruited by Tom Trout, Founder and Director at Love Recruitment International. Love Recruitment International is a global recruitment agency connecting exceptional talent to industry-leading roles across fitness, tech, and AI-driven businesses in the UK, North America, Middle East, and beyond.

What Youll Be Doing

• Owning client onboarding, engagement, and long-term success
• Delivering expert-level training, implementation, and guidance
• Monitoring account health, anticipating issues, and resolving them proactively
• Leading business reviews that demonstrate clear ROI and business outcomes
• Working cross-functionally with Sales and Product to drive retention, growth, and continuous improvement
• Becoming a platform expert and trusted advisor to your accounts

About You

• Based in North America and comfortable working remotely
• Strong work ethic and high-performance mindset you thrive in demanding environments
• Exceptional curiosity, detail orientation, and data fluency
• Able to translate complex, technical ideas into clear business value
• Passionate about AI, automation, and the fitness industry
• Strong communicator with confidence in handling diverse stakeholders
• One of the following backgrounds would be ideal:
• A top-performing graduate in a technical or analytical field (e.g. Data Science, Business Analytics, Engineering)
• 1+ years in a detail-oriented, analytical role (e.g. QA, Tech Support, Ops Analyst)
• Previous management experience in a fitness or health club setting with a data-driven mindset and an aptitude for technology

Whats Included

• Salary: $50,000 $60,000 USD (based on aptitude and potential)
• Remote Work: Fully remote role across North America
• Growth: Fast-track progression for those who consistently overdeliver
• Exposure: Daily engagement with advanced AI technology and real-world client use cases in fitness
• Impact: Join a fast-scaling tech team where your work directly improves outcomes across fitness businesses worldwide