Job Details

Overview

Join to apply for the Inside Sales Representative (Remote - Western Region) role at Yelp.

Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area.

Yelp was created to connect people with great local businesses. As an Account Executive, you'll be working directly with these local businesses to help them meet their goalsthrough Yelps various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business.

What You'll Do

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone based and fast-paced by nature.
• You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners all organized in our CRM (Salesforce).
• Work from home to sell advertising to small local businesses on a set Monday to Friday schedule.
• Become an expert in Yelps advertising solutions, and provide product recommendations quickly to suit client needs asking probing questions and overcoming objections will be critical to your success.
• Master quick close techniques to exceed individual goals.
• Navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
• Acknowledge and aim to exceed monthly quotas with strong work ethic and tenacity.
• Track and manage daily goals to ensure results are met.

What We're Looking For In You

• You have an appetite for learning; youre keen on turning training and feedback into action and continuous self-improvement, and you dont take rejection personally.
• Multitasking is natural. You can navigate between multiple tabs, screens, and video conferencing tools.
• Youre savvy with new tools and software (such as Google Suite & Salesforce).
• Youre naturally curious and like to ask questions to find answers.
• You enjoy collaborating with teammates across states in virtual or in-person settings.
• You value integrity and being a team player.
• Youre determined, a persuasive communicator, and resilient show us your grit!
• Youre curious about people, local businesses, and can inspire passion for Yelps value.
• Youre adaptable and can think on your feet; you treat challenges and tough conversations as opportunities to learn.

What It Takes To Succeed

• GED/HS Diploma and 2+ years of customer-facing experience OR Bachelors Degree
• No fear of the phone and prepared to make a high volume of outbound dials daily
• General computer and email proficiency we use Google Suite and provide a MacBook
• A distraction-free work environment
• Open to feedback and willing to implement areas for improvement
• Strong, engaging interpersonal skills
• Ability to prioritize tasks and work independently without oversight
• Must possess current US work authorization

What You'll Get

• The starting base salary for this role is $37k annually
• Eligible to earn uncapped commission
• Average year 1 on target earnings around $50k (base + commission) assuming minimum performance expectations are met
• Top performers have the opportunity to significantly exceed target earnings
• Full medical, vision, and dental benefits available on day one
• 15 days PTO per year for first 2 years (accrual begins on hire); PTO increases after 2 years, plus 7 paid wellness days, 12 paid holidays, and 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending, and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.

Were proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance and the California Fair Chance Act).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at ...@yelp.com or 415-###-####.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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Seniority level

• Entry level

Employment type

• Full-time

Industries

• Software Development, Technology, Information and Internet, and Advertising Services