Department: Sales Execution
Reports To: Sales Supervisor or Sales Manager
Travel Required: Daily, local travel to assigned customers.
Work Type: On-site
Why Join Community Coffee?
At Community Coffee, every cup tells a story. As America's #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that's as energizing as our coffee. Here, you'll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career-where every day is an opportunity to craft exceptional experiences and build lasting connections.
Position Overview
As a Merchandiser, you help bring the Community Coffee brand to life at the store level. You are responsible for stocking shelves, building displays, rotating products, and ensuring that our merchandise is presented to company and retailer standards. In this role, you represent the brand every day through reliable service, attention to detail, and strong in-store relationships.
Key Responsibilities
Represent the Community Coffee brand in assigned retail locations by ensuring shelves are well-stocked, clean, and organized.
Travel to assigned grocery stores using a personal or company vehicle to complete daily merchandising routes.
Unload products from pallets and transport them to the appropriate shelf or display area using a dolly or cart.
Open, unpack, and stock merchandise on shelves and promotional displays.
Handle damaged or returned items according to store and company guidelines.
Set up shelf tags, promotional signage, and maintain planogram compliance.
Build product displays that promote visibility and drive customer interest, rotating stock as needed to ensure freshness.
Keep shelving and display areas clean and orderly.
Communicate any customer concerns or store-level issues to the appropriate sales or warehouse team member.
Build positive working relationships with store managers and associates.
May be asked to perform additional duties, as necessary.
Position Requirements
High school diploma or equivalent required
Aptitude test eligible in lieu of diploma
At least 1 year of merchandising experience in a grocery, retail, or sales environment preferred.
Valid driver's license with an acceptable driving record.
Experience operating a manual or automated floor jack preferred.
Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
Foundational Competencies
Builds Trust
Continuous Learner
Customer Centric
Effective Communication
Integrity
Results Oriented
Additional Competencies
Accountability
Takes Action
Interpersonal Agility
Adaptability
Collaborates
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Regularly required to use hands to finger, handle, or feel and reach with hands and arms.
Frequently required to stand, walk; climb or balance; regularly must stoop, kneel, crouch and/or crawl.
Regularly required to get in and out of a vehicle.
Must be able to frequently lift 40 pounds.
Occasionally push or pull up to 100 pounds using a rolling pallet or similar equipment, often up or down a slight incline or ramp.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.
Our Values
Champion People
Inspire Creativity
Wow Our Customers
Serve Our Communities
Win Together