Job Details

Job Title

Manager, Maintenance Operations

Organization

TNPRC Facilities Services

Location

Covington, LA

Summary

The Manager, Maintenance Operations is responsible for managing and coordinating all trade and general maintenance activities, staff, and projects for the Tulane National Primate Research Center (TNPRC). This position directly supervises the General Maintenance Supervisor, as well as licensed trades personnel, electricians, plumbers, locksmiths, vehicle mechanics, and welders. The role provides leadership in scheduling, training, workload management, and customer service response while ensuring all operations comply with safety, compliance, and performance standards. The position plays a key role in the coordination and execution of in?house and contracted maintenance projects, assuring that project scopes, schedules, and budgets are maintained. It serves as the primary liaison between TNPRC internal stakeholders and the maintenance teams and oversees vendor relationships to ensure timely and quality delivery of services. The incumbent exercises discretion and independent judgment across operations, project planning, contract management, and personnel leadership in a complex, regulated, and research?driven environment.

Required Knowledge, Skills, and Abilities

• Excellent interpersonal and communication skills, with the ability to collaborate effectively across internal departments and with external vendors or contractors
• Proven leadership and personnel management skills, including staff development, performance oversight, and team building
• Strong organizational and project coordination abilities, with demonstrated success managing multiple priorities, timelines, and deliverables
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CMMS systems (e.g., TMA) and eProcurement platforms (e.g., SciQuest)
• Solid analytical and problem?solving skills with attention to detail and a solutions?oriented mindset
• Ability to manage high?pressure situations, meet deadlines, and maintain accountability in both day?to?day and project?based environments
• Comfortable working in a fast?paced, regulated setting with flexibility to respond to urgent needs during evenings, weekends, or holidays as required
• Capacity to handle concurrent assignments, shifting priorities, and unforeseen challenges while maintaining professional composure

Required Education and/or Experience

• High School diploma or equivalent
• Minimum of 5 years of hands?on maintenance and/or skilled trades experience
• Minimum of 3 years of supervisory or management experience in facilities, maintenance, or project environments

Preferred Qualifications

• Trade certification(s) or bachelors degree in a related field
• Experience with maintenance project estimating and contractor oversight
• Background in safety, compliance, and/or regulatory operations
• Experience with academic, research, or biosafety?regulated environments

Compensation Information

This position is classified as "exempt, salaried" and is assigned to pay grade 27. Tulane offers a variety of options to enhance your health and well?being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect.

How to Apply

This position will close on the date it is filled. Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots. Click "Apply Now" to apply for this job.

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a persons race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulanes employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-###-#### or by email at ...@tulane.edu.