Job Details

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith

Job Title: CSEY Advocacy Coordinator

Job Status: Full-time, exempt, DCFS contract-funded with intent to apply for continued funding

Job Location: Regional Office, LA

Job Summary: The primary functions of the CSEY Advocacy Coordinator are to provide leadership and supervision for the regional CSEY advocacy team; ensure effective CSEY Advocate training and excellence in regional service delivery; develop and maintain strong relationships with local DCFS, law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation, data collection, and regional reporting.

Compensation: Annual salary

Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense

Schedule/Availability: Generally, Monday through Friday, 8:30-5:30. Weekends, evenings, and holidays as needed. Share backup/supervisory call with the CSEY Advocacy Coordinator in a nearby region-anticipated 45-50 hour work week

Working conditions: Some work is performed in a normal office environment, other service-provider conditions, or other professional environments. Some work within the community, in high-vulnerability locations

Travel: This position will require some travel within the region for crisis response, partner meetings, training, and team/professional development opportunities

Job Responsibilities:

• Lead regional CSEY advocacy team
• Supervise regional CSEY Advocates and Program Support Specialists

• Develop and maintain good working relationships with local DCFS, law enforcement agencies, service providers, and other referral sources
• Ensure high-quality CSEY advocacy services regionally
• Proactively communicate with the Director of the Louisiana CSEY Advocacy Program regarding any issues related to the regional CSEY advocacy team
• In coordination with the Director of the Louisiana CSEY Advocacy Program, implement and monitor compliance with policies and procedures for CSEY advocacy
• In coordination with the Director of the Louisiana CSEY Advocacy Program, recruit, screen, train, engage, supervise, and retain CSEY Advocates and a Program Support Specialist
• Schedule and document all required trainings for advocates, volunteers, and interns
• Schedule and facilitate weekly advocacy team meetings and staffings
• Provide weekly supervision for each CSEY advocate
• Provide training and support to CSEY Advocates in the implementation of the OHTS tool
• Ensure that the regional team adheres to the budget and spending protocols
• Seek informal feedback from service partners
• Monitor for red flags or inappropriate behaviors and/or policy violations.
• Respond appropriately to allegations of abuse, including youth-to-youth sexual activity
  • Take allegations seriously
  • Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
  • Report to the Director of the Louisiana CSEY Advocacy Program immediately
  • In coordination with the Director of the Louisiana CSEY Advocacy Program, collect information, as appropriate, and develop and document the response and corrective action
  • Determine and meet the needs of the alleged victim, as appropriate
  • Prevent further access by the alleged perpetrator
• Prepare regional programmatic and financial reports
• Participate in the Unbound Now advocate resilience group
• Conduct annual CSEY Advocate and Program Support Specialist performance reviews
• Assist in setting goals and providing data for future DCFS funding applications

• Meet regularly with Unbound Now Directors of Survivor Advocacy for peer support
• Submit expense documentation properly and within the required time frames per the company's expense policy
• Card Managers are responsible for reviewing each team member's spend and assessing adherence to policy weekly, and following all Ramp Monthly Closeout Instructions and Process
• Submit travel reimbursements daily and approve TripLog weekly, adhering to all travel guidelines
• Review and approve timesheets bi-weekly- identifying that grant allocations are met
• Complete all Unbound Now required training on time

*This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands.

Desired Outcomes:

• Clients served with professionalism and compassion - both in terms of relational support and case management
• High standards of excellence are upheld by the regional CSEY advocacy team, including in the areas of protocol, compliance, and best practices
• Excellent working relationships with local DCFS, law enforcement, care coordinators, service partners, and any other referral sources
• CSEY Advocates are well supported
• Compliance with Unbound Now policies
• Collaboration and congruence with other Unbound Now offices' advocacy programs through the oversight of Unbound Now's Survivor Advocacy Program Director

Working Relationships:

Supervisor: Director of Louisiana CSEY Advocacy Program

Works with: Regional CSEY Advocates and Program Support Specialist, and Unbound Now HQ team

Supervises: Regional CSEY Advocates, Program Support Specialist, and Volunteers/Interns

Experience and Education:

• Bachelor's Degree or higher in psychology, social work, or related field

• Supervisory and leadership experience
• Program management experience
• Experience working with survivors of human trafficking or youth in crisis
• Trained and experienced in trauma-informed care
• Training in the use and supervision of motivational interviewing, preferred

Job Requirements:

• Mature Christian faith, as evidenced by participation in a local Christian church
• Three references (supervisor, professional, personal)
• Willingness to use personal vehicle for work travel; valid driver's license, reliable vehicle, current car insurance
• Supervisory experience
• Complete Unbound Now's Foundations training
• Fulfill Unbound Now's annual and ongoing training requirements for abuse prevention
• Agree to and pass all required criminal background checks
• Pass employment eligibility verification
• Excellent organizational and administrative abilities
• Excellent communication and interpersonal skills
• Experience working with survivors of human trafficking or youth in crisis
• Trained and experienced in trauma-informed care
• Culturally competent and humble
• Ability and willingness to maintain the confidentiality of sensitive information
• Ability to problem solve in the moment with CSEY Advocates and provide coaching and resources as needed
• Abide by Unbound Now policies at all times

• Agree to and pass all required criminal background checks
• Training in the use and supervision of motivational interviewing, preferred

Physical and Driving Requirements

• Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel.
• Demands the ability to respond on scene during all hours of the night.
• Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
• Frequent demands require close visual attention to detail and prolonged periods of mental concentration.