A leading healthcare system is seeking a full-time Call Center Representative to join their team in Northampton, MA. This role is essential for handling a high volume of inbound calls, providing appointment scheduling, answering questions, and resolving customer complaints efficiently. The ideal candidate will possess exceptional customer service skills and be comfortable working in a fast-paced environment. After training, options for remote work are available, and employees can expect a competitive hourly pay range of $17.36 to $22.31. Join this dynamic team to impact patient care positively.
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