Job Details

Job Description: Host

Must be friendly, outgoing and must possess goodcommunication skills. Is organized and able to think and act quickly andeffectively. Maintains self-composure. Hasthe ability to see the big picture, realizing the impact that a well or poorlyrun door has on the entire operation. Musttake pride in personal appearance and have a strong sense of integrity andhonesty.

Required Duties andResponsibilities:

• Must be able to stand and exert fast paced mobility throughthe dining room for periods of up to 8 or more hours in length.
• Must be able to speak clearly and listen attentively toguest and other employees.
• Must have the ability to carry silverware, dishes and etc.up to 35lbs.
• Must be able to speak, read, and understand the primarylanguage of the work location.
• Must be able to perform simple mathematical calculations.
• Communicates effectively with guests.
• Must be enthusiastic and make guests feel appreciatedthrough his/her actions.
• Selects appropriate table using the rotation system andtaking into account special requests from guests.
• Escorts guests to their tables, providing the guest withmenus and silverware and wishes them a pleasant dining experience whilepointing out point of sale as advertised on each table and informing the guesttheir server's name.
• Reads the dining room for potential problems areas andattends to needs of the guests in a manner fitting the situation.
• Manages a wait when necessary.
• Works as a team with all personnel.
• Consistently performs 20 minute restroom checks and customercounts including open menu counts for the kitchen.
• Treats all applicants as guests in the restaurant andinforms a manager of their presence.
• Maintains proper telephone etiquette and effectively attendsto the needs of the callers if authorized and informs management of large partyaccommodations.
• Manages special seating request of guests consistent withtable availability.
• Assists with the duties of servers and server assistant's asneeded to maintain service effectiveness and efficiency.
• Preforms other related duties as assigned by a manager.

Knowledge:

Guest Knowledge, Floor plan, Side work duties, Specials,Host standards, Applicant procedures, Front door standards, Menu knowledge,Door functions, Phone procedures, Seating rotation, Host Station standards.

DISCLAIMER: This isnot necessarily an exhaustive list of all responsibilities, duties, skills,efforts, requirements or working conditions associated with the job. While thisis intended to be an accurate reflection of the current job, managementreserves the right to revise the job or to require that other or differenttasks be performed as assigned.

Santa Fe Cattle Company of Hammond, LA is an EEO Employer - M/F/Disability/Protected Veteran Status