Job Details

At Hornbeck Offshore, our people are our propellers to success, and our most important asset. Our culture of integrity, commitment, excellence and teamwork is what differentiates us from the rest.

We're committed to being your Company of Choice®

JOB DESCRIPTION SUMMARY

The Traffic and Logistics coordinator provides logistical support for both domestic and international operations. This position requires exceptional attention to detail, the ability to manage multiple priorities simultaneously, and a strong sense of urgency. The coordinator ensures full compliance with company policies, procedures, and applicable regulations while embracing our core values in a dynamic work environment.

JOB DESCRIPTION

HOURS OF WORK

Non-Standard Office Hours

While shift patterns may change for departmental coverage, standard coverage will require employees to complete 12-hour shifts on a rotating schedule (2-2-3 pattern), including nights (18:00-06:00), weekends, and holidays to ensure continuous coverage for 24-hour support.

SCOPE OF DUTIES AND RESPONSIBILITIES

• Prepare and distribute comprehensive vessel reports, including vessel locations, current activities, and anticipated movements to ensure operational visibility and planning accuracy.
• Follow established emergency protocols for incident intake and escalation, ensuring timely and appropriate response to operational disruptions, or safety concerns.
• Utilize company computer systems to accurately record, manage, and distribute professional event reports and operational updates.
• Adhere to company guidelines for all departmental activities.
• Perform a wide range of general administrative duties, prioritizing tasks effectively to meet deadlines in a fast-paced environment.
• Communicate clearly and professionally with internal teams, external partners, and service providers to maintain smooth operations.
• Coordinate port arrangements for coastwise and international vessels, including scheduling arrivals and departures, managing agents, pilots, wharfage, regulatory authorities, bunkering, and related formalities
• Dispatch and coordinate third party contractors (e.g., Cooks, Riggers, Crane Operators) to ensure timely and efficient service delivery.
• Respond promptly to operational challenges, troubleshooting issues, and implement solutions to mitigate any delays or disruptions.
• Facilitate transportation, including company vehicles, cabs, and other modes.
• Support continuous improvement initiatives, identifying opportunities to enhance efficiency, reduce costs, and optimize logistics processes.
• Ensure compliance with all applicable laws, regulations, and international standards, including customs and maritime requirements.

REQUIRED QUALIFICATIONS

• Education: Bachelor's Degree or equivalent knowledge working in the maritime industry
• Experience: Equivalent of five years' experience in marine logistics, dispatch, operations, port agent, or as a merchant mariner
• Skills:
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Demonstrates attention to detail and has strong organizational skills
  • Meets commitments and has sense of urgency in resolving issues
  • Ability to handle adverse situations calmly
  • Ability to demonstrate verbal leadership skills
  • Has a pleasant, patient, and friendly attitude
  • Strong decision making and analytical abilities
  • Familiarity with Microsoft Office applications, including "Windows" operating systems and Word word-processing and Excel spreadsheet functions and internet use. Functional ability for use of office machines such as phone, and copier are expected.

• Must be willing to board and ride vessels to increase understanding of how this role supports our business.

COMPETENCIES

Problem Solving

• Anticipates the impact of decisions and actions on others
• Identifies recurring problems and offers solutions based on facts and data
• Seeks out expert opinion when making decisions and solving problems
• Is thorough and attentive to detail
• Keeps his/her manager involved on important issues and/or problems

Work the Plan

• Achieves closure and follows through on tasks and projects
• Effectively multi-tasks and efficiently manages time
• Delivers a timely, complete, and accurate work product
• Clearly communicates what he/she needs from others to get the job done
• Follows established policies and procedures

Inspire Trust

• Demonstrates a strong service orientation to both internal and external customers
• Takes personal responsibility for decisions and mistakes; does not shift blame
• Is approachable and easy to deal with; handles pressure in in a calm manner
• Deals with people in a candid, straightforward, and respectful manner
• Acts with the highest level of integrity and professionalism and demonstrates a strong work ethic

Personal Learning

• Seeks professional development, training, and relevant certifications
• Remains open and non-defensive to feedback
• Demonstrates a willingness to learn new things and take on more responsibility
• Asks for feedback from his/her managers on how to improve

Collaborate

• Keeps open lines of communication with others
• Works collaboratively with people within and across departments to accomplish objectives
• Is understanding of others' time demands and work load
• Builds personal relationships with people across the company
• Is quick to offer help to others in getting the job done

Flexibility

• Remains open-minded to others' ideas, input and new ways of doing things
• Makes suggestions on how to improve processes and create efficiencies
• Demonstrates flexibility to changing priorities and work demands
• Fully supports company decisions and initiatives

DEMANDS AND WORK ENVIRONMENT

Eyesight: Functional, correctable to 20/20

Hearing: Functional, correctable to normal to perceive sounds at normal speaking levels with or without correction; Ability to receive detailed information through oral communication and to make discriminations sound.

Speech: Ability to express or exchange ideas by means of the spoken word.

Mobility: Unencumbered by physical limitations to perform the following activities: Sedentary work in an office environment that includes frequent sitting, occasional standing and walking, gross and fine motor dexterity for typing and reasonable lifting of office products up to 10 lbs.

Note: Rotation schedule may vary and is subject to change based on vessel requirements.

In-person applications will be accepted by appointment only.

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