Job Details
SECURITY CAPTAIN - HOSPITAL SECURITY
2026-01-13 North Oaks Medical Center Hammond,LA
Description:
High School diploma required, or equivalent
Prefer 3-5 years previous supervisory experience in Security field or customer service
Specialized or Technical Education Required:
Must attain IAHSS Basic and Supervisor certification within 3 months of hire into position.
Incumbent will be trained as required, attend in-services and meetings as required
Must exhibit excellent communication skills (oral and written)
Must possess the ability to think on one's feet and make quick decisions
Knowledge of restraining, handcuffing, State and Federal criminal codes, universal precautions, PPE, MOAB, etc
Physical Demands:
Strength: Heavy
• Push: Frequently
• Pull: Frequently
• Carry: Frequently
• Lift: Frequently
• Sit: Occasionally
• Stand: Frequently
• Squat: Occasionally
• Kneel: Occasionally
• Forward Bend: Frequently
• Stairs: Frequently
• Walk: Constantly
Responsibilities:
Responsibilities
1. Briefs Security officers on upcoming shift activity
2. Monitors and trains staff
3. Responsible for monitoring the electronic surveillance equipment
4. Responsible for proximity access control system
5. Conducting and completing Risk Assessments
6. Performing annual evaluations of staff
7. Responsible for initial evaluation training development and written compliance exam
8. Responsible for monitoring required license and certificates per job qualifications
9. Additions and deletions to employee access shall be monitored by termination data and/or manager above written request via email
10. Will develop and administer quarterly competency reviews
11. Monitor recertification in required courses
12. Conduct interviews with applicants and make recommendations to Security Manager
13. Inspects uniforms and notes any discrepancies
14. Gives officers post assignments and schedule for meals/breaks
15. Inspects radios for operation problems
16. Interacts with Nursing Supervisor to resolve problems
17. Inspects security equipment and video surveillance equipment and reports problems to Security Manager
18. Supervises work of Security Lieutenants, Sergeants, Officers, Dispatchers and resolves any shift problems or conflicts
19. Is responsible for scheduling adequate staff daily
20. Is flexible and able to work when shifts are short of personnel
21. Is responsible for the preparation of monthly shift schedules
22. Reviews shift reports and follows up with officers to ensure compliance with shift requirements
23. Along with the Security Director and/or Security Manager, counsels security personnel monthly to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns
24. Participates in formal disciplinary actions against security personnel
25. Participates in training programs as directed by the Security Director and/or Security Manager
26. Completes reports as requested in a timely manner
27. Recommends operational improvements to the Security Director and/or Security Manager
28. Attends meetings and conducts in-services as directed
29. Conducts security patrols and other duties in rotation with officers on each shift
30. Monitors security forms and equipment inventory to ensure that sufficient quantities are available
31. Is open and accessible to personnel under his/her supervision
32. Fairly/consistently enforces all hospital and departmental policies and procedures
33. Sets a positive example for personnel to follow
34. Has the ability to communicate effectively through writing skills
35. Has the ability to write procedures for specific shift
36. Has the ability to communicate effectively orally
37. Discusses problems/concerns with Security Director and/or Security Manager, as needed
38. Shows competency in applying correct and effective crises prevention and intervention techniques
39. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint
40. Shows competency in varying interaction techniques based on age of patient
41. Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines
42. Shows competency in performing :Patient Valuable Collection" according to training guidelines
43. Supervises after hour courier functions
44. Performs all other duties as assigned
45. Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines
46. Ensures reports are written in a timely manner and proper follow-up conducted
47. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected
48. Ensures valuable are accounted for and secured upon receipt
Examples of specific decision routinely made
Analyzes incidents and decides action to be taken
Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly
Releases valuables to non-family members or next of kin
Disposition of remains
Reviews reports for accuracy and offers suggestions, improvements, etc.
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Status: Full Time
Shift: Primary Shift: Day shift 08:00 AM - 04:00 PM. Flexibility Required: May include evenings, nights, weekends, and holidays based on operational needs. May participate in rotating shifts to ensure 24/7 security coverage.
Exempt: No
Other information:
- Previous Experience Required:
High School diploma required, or equivalent
Prefer 3-5 years previous supervisory experience in Security field or customer service
Specialized or Technical Education Required:
Must attain IAHSS Basic and Supervisor certification within 3 months of hire into position.
Incumbent will be trained as required, attend in-services and meetings as required
Must exhibit excellent communication skills (oral and written)
Must possess the ability to think on one's feet and make quick decisions
Knowledge of restraining, handcuffing, State and Federal criminal codes, universal precautions, PPE, MOAB, etc
Physical Demands:
Strength: Heavy
• Push: Frequently
• Pull: Frequently
• Carry: Frequently
• Lift: Frequently
• Sit: Occasionally
• Stand: Frequently
• Squat: Occasionally
• Kneel: Occasionally
• Forward Bend: Frequently
• Stairs: Frequently
• Walk: Constantly
Responsibilities:
Responsibilities
1. Briefs Security officers on upcoming shift activity
2. Monitors and trains staff
3. Responsible for monitoring the electronic surveillance equipment
4. Responsible for proximity access control system
5. Conducting and completing Risk Assessments
6. Performing annual evaluations of staff
7. Responsible for initial evaluation training development and written compliance exam
8. Responsible for monitoring required license and certificates per job qualifications
9. Additions and deletions to employee access shall be monitored by termination data and/or manager above written request via email
10. Will develop and administer quarterly competency reviews
11. Monitor recertification in required courses
12. Conduct interviews with applicants and make recommendations to Security Manager
13. Inspects uniforms and notes any discrepancies
14. Gives officers post assignments and schedule for meals/breaks
15. Inspects radios for operation problems
16. Interacts with Nursing Supervisor to resolve problems
17. Inspects security equipment and video surveillance equipment and reports problems to Security Manager
18. Supervises work of Security Lieutenants, Sergeants, Officers, Dispatchers and resolves any shift problems or conflicts
19. Is responsible for scheduling adequate staff daily
20. Is flexible and able to work when shifts are short of personnel
21. Is responsible for the preparation of monthly shift schedules
22. Reviews shift reports and follows up with officers to ensure compliance with shift requirements
23. Along with the Security Director and/or Security Manager, counsels security personnel monthly to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns
24. Participates in formal disciplinary actions against security personnel
25. Participates in training programs as directed by the Security Director and/or Security Manager
26. Completes reports as requested in a timely manner
27. Recommends operational improvements to the Security Director and/or Security Manager
28. Attends meetings and conducts in-services as directed
29. Conducts security patrols and other duties in rotation with officers on each shift
30. Monitors security forms and equipment inventory to ensure that sufficient quantities are available
31. Is open and accessible to personnel under his/her supervision
32. Fairly/consistently enforces all hospital and departmental policies and procedures
33. Sets a positive example for personnel to follow
34. Has the ability to communicate effectively through writing skills
35. Has the ability to write procedures for specific shift
36. Has the ability to communicate effectively orally
37. Discusses problems/concerns with Security Director and/or Security Manager, as needed
38. Shows competency in applying correct and effective crises prevention and intervention techniques
39. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint
40. Shows competency in varying interaction techniques based on age of patient
41. Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines
42. Shows competency in performing :Patient Valuable Collection" according to training guidelines
43. Supervises after hour courier functions
44. Performs all other duties as assigned
45. Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines
46. Ensures reports are written in a timely manner and proper follow-up conducted
47. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected
48. Ensures valuable are accounted for and secured upon receipt
Examples of specific decision routinely made
Analyzes incidents and decides action to be taken
Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly
Releases valuables to non-family members or next of kin
Disposition of remains
Reviews reports for accuracy and offers suggestions, improvements, etc.
recblid k9tj34632teczzs7lb1gsvdt1enxt7