Job Details

Administrative Coordinator 3 Print

This fast-paced, multi-functional role provides vital administrative and clerical support within the Tangipahoa Parish Health Unit(s) and across Region 9. The position supports a wide range of public health services, including Reproductive Health, Immunizations, Tuberculosis (TB), WIC, Children's Special Health Services, Genetics, and Vital Records. The incumbent works directly with clients using electronic health record systems, assists with eligibility screening, insurance verification, fee collection, and serves as a key point of contact at the front desk. This role offers variety, teamwork, and the opportunity to make a meaningful impact on community health, with occasional regional travel and participation in emergency preparedness and public health response activities.

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Minimum Qualifications: Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification: The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information: Performs clerical and administrative support duties primarily at the Tangipahoa Parish Health Unit(s), with assignments as needed at other parish health units within Region 9. Supports the delivery of personal health services, including Reproductive Health, Immunizations, Tuberculosis (TB), WIC, Children's Special Health Services (CSHS), Genetics, and Vital Records. Uses basic to intermediate computer skills to enter, retrieve, and maintain client information across multiple electronic health record systems. Conducts eligibility screening, insurance verification, fee collection, and maintains accurate documentation in electronic health records. Provides front desk and customer service support by answering phones and inquiries, scheduling appointments, making reminder calls, and filing medical records. Responds to public health emergencies when directed, including participation in emergency preparedness drills and assignments at Medical Needs Shelters or Points of Dispensing, with occasional regional travel as required.

Position-Specific Details: Location: Office of Public Health / Region 9-BRCO / Tangipahoa Parish. Appointment Type: This position will be filled as a Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty, Cost Center: 326#######. Position Number(s): 68012.

How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: Shambrielle Pooler ...@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-###-#### This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-###-####. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

State employees earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage, Parental Leave Up to six weeks paid parental leave, Holidays and Leave State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video ( to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others.