Job Details

A regional banking institution in Columbus, Ohio is looking for a candidate to support their Branch and Contact Center Technology teams. This role involves managing data analysis, project management, and incident management of various systems. The ideal candidate must have a bachelor's degree andat least 4 years of related experience. Knowledge of contact center systems is crucial, while familiarity with Genesys, ATM operations, and data analytics certifications are preferred. This position offers opportunities for flexible working arrangements.

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