Job Details

Job Description:
At RaceTrac, our Shift Leaders set the stage for success - leading by example, empowering team members, and ensuring every guest feels appreciated. If you are a proactive leader who thrives in a dynamic, team-driven atmosphere, this is your opportunity to make a significant impact. You'll play a key role in supporting store operations, enhancing performance, and cultivating future leaders - one shift at a time.

What's In It for You?
- Competitive pay and shift-based incentives
- Opportunities for career advancement - many of our General and Co-Managers began their journey as Shift Leaders!
- Leadership development and hands-on training to enhance your skills
- Flexible scheduling for work-life balance
- A vibrant, people-focused environment where your leadership is valued
- Comprehensive benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You'll Do
Lead a Winning Team on Your Shift
- Foster a cheerful, can-do attitude that inspires your team
- Provide clear guidance and assist with food service, stocking, cleaning, or cash handling as needed
- Coach team members in real-time, offering support and feedback during every shift
- Address guest concerns with professionalism and empathy, escalating when necessary
Drive Operational Excellence
- Train and supervise your team to meet RaceTrac's guest service, food safety, and cleanliness standards
- Ensure accurate inventory management, vendor check-in, and promotional communication
- Oversee essential store processes including write-offs, cash handling, and compliance documentation
- Lead shift change communication to ensure team alignment throughout the day
Model Communication & Accountability
- Relay important updates from management to shift associates effectively
- Monitor task completion and provide immediate feedback to drive outcomes
- Champion a team culture rooted in accountability, respect, and collaboration
- Proactively assist during busy periods or challenges, demonstrating exemplary leadership

What We're Looking For
- 2 - 3 years of experience in retail, restaurant, or food service (preferred)
- 1+ years of leadership or supervisory experience (preferred)
- Comfort in fast-paced, high-volume, guest-focused environments
- Ability to follow through on tasks and coach others to do the same
- Strong communication and team-building skills
Must Haves for this Role
- High School Diploma or GED (completed or in progress)
- Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
- Willingness to obtain and maintain necessary permits (food handlers, alcohol server, etc.)

Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions - RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to tackle and a new path to explore. Join us and discover how far your career can take you.
To experience #LifeatRaceTrac, check out our social media pages.

Responsibilities:

• Greets and interacts genuinely with both new and regular guests, suggesting complementary products to enhance their experience.
• Manages store operations during designated shifts.
• Maintains inventory in an organized and tidy manner.
• Provides prompt, efficient, and courteous service.
• Fosters professional relationships with co-workers and guests, communicating respectfully while maintaining a team-oriented attitude.
• Addresses any employee or guest concerns during shifts.

People:

• Exemplifies RaceTrac's Core Values, Leadership Qualities, and the RaceTrac Way to the entire team.
• Oversees, coaches, trains, and develops store team members.
• Directs, plans, and allocates work for store team members during designated shifts.

Clean, Safe, Fast & Full:

• Supervises adherence to all safety-related regulations, including food safety standards.
• Participates in daily store operations as needed, including:
  • Handling transactions at the cash register
  • Ensuring the store is clean and well-maintained
  • Stocking shelves, coolers, and conducting inventory checks.
• Capable of lifting up to 50 pounds and performing physical tasks, including bending, standing, and reaching, throughout the job, with limited breaks.

Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.