Job Details

Administrative Associate/Program Success Coach

Print (



Administrative Associate/Program Success Coach

Salary

$0.00 Monthly

Location

Hammond, LA

Job Type

Unclassified

Job Number

217698

Department

Northshore Technical Community College

Opening Date

02/16/2026

Closing Date

2/27/2026 11:59 PM Central

• Description

• Benefits

About this Job

ADMINISTRATIVE ASSOCIATE & PROGRAM SUCCESS COACH

Hammond Area Campus

Job Announcement

Northshore Technical Community College is accepting applications for a full-time, unclassified, grant funded position domiciled at the Hammond Area Campus.

This is a grant-funded position. Should the grant funds no longer be available and an alternate funding source is not determined, then the position will be terminated.

Applications will be accepted until position is filled, with preference being given to those received on or before February 26, 2026.

All applicants are subject to a background check, in accordance with NTCC Policy HR-020, a criminal history check will be conducted on all new hires. NTCC participates in the federal E-Verify system for identification and employment eligibility purposes.

To apply please submit: (1) a letter of application, (2) a resume and (3) official transcript (for a transcript to be considered official, it must be sent directly from the school to Human Resources. It may be sent by mail or e-script.) to:

Attention: Hiring Manager

Northshore Technical Community College

65556 Centerpoint Boulevard

Lacombe, LA 70445

Telephone number: 985-###-####

Email: ...@northshorecollege.edu

Minimum Qualifications

QUALIFICATIONS:

Minimum Qualifications:

Ten (10) years related work experience in clerical, administration, student services (preferred), or a health-related field; an Associate's degree from an accredited college/university with seven (7) years related work experience in clerical, administration, student services, or a health-related field; or Bachelor's degree from an accredited college with five (5) years related work experience in clerical, administration, student services (preferred), or a health-related field.

Job Specification

The Administrative Associate & Program Success Coach provides embedded administrative, operational, and student success support for the LPN-to-RN Bridge and Patient Navigator programs on a 50/50 basis. This position integrates clerical coordination with proactive, cohort-based student success coaching to support accelerated workforce pathways. The role is program-embedded and supports recruitment, admissions, progression, retention, and completion for these high-demand healthcare programs.

Job Duties and Other Information

RESPONSIBILITIES:

Program Administrative & Operational Support

• Provides administrative support for program directors and lead instructors, including scheduling, calendars, correspondence, and document management.

• Maintains student records, admissions files, ranking documentation, and progression tracking in accordance with college and program requirements.

• Coordinates purchasing, inventory, vendor accounts, and instructional resources specific to the programs.

• Supports clinical and field placement documentation, compliance tracking, and affiliation coordination.

• Assists with advisory committee logistics, meeting materials, and minutes.

• Serves as a liaison with campus departments including IT, facilities, HR, and finance.

Program-Embedded Student Success Coaching & Advising

• Manages a defined caseload of students enrolled in the LPN-to-RN Bridge and Patient Navigator programs.

• Provides program-specific academic coaching, progression guidance, and early intervention for at-risk students.

• Supports development of individualized completion plans aligned with accelerated program timelines and licensure requirements.

• Monitors attendance, academic performance, and progression milestones in collaboration with faculty.

• Refers students to appropriate campus and community resources as needed.

Recruitment, Admissions, and Outreach Support

• Supports program recruitment efforts including information sessions, employer-based outreach, and application communications.

• Assists with admissions processes including application tracking, ranking support, and prerequisite verification.

• Participates in recruitment events and information sessions for the LPN-to-RN Bridge and Patient Navigator programs.

All other duties as assigned by program leadership.

Skills/Abilities/Knowledge:

1.1. Skills/Abilities: Application and intermediate knowledge of office practices and procedures. Ability to maintain a high level of accuracy in preparing and entering information. Intermediate computer skills to include spreadsheet and word processing programs, and e-mail at a highly proficient level. Have stress management skills and time management skills. Effective phone etiquette skills. Must be able to communicate effectively in both written and verbal form. Must maintain confidentiality of work-related information and materials. Must establish and maintain effective working relationships. Excellent customer service skills. Have analytical and problem-solving skills. Decision making skills. Should have knowledge of document-imaging technology.

2.Equipment Used: Personal Computer and other equipment associated with a general office environment (copier, telephone, fax, etc.)

3.Software Used: A variety of word-processing, spreadsheet, database, e-mail, and presentation software.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee will occasionally lift and/or move up to 10 pounds.

INTERPERSONAL SKILLS:

Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The incumbent will be located in a busy, open area office and is faced with constant interruptions and must meet with others on a regular basis. The incumbent must spend long hours in intense concentration. The incumbent must also spend long hours on the computer entering financial information which requires attention to detail and high levels of accuracy. There are a number of deadlines associated with this position, which may cause significant stress. The incumbent must also deal with a wide variety of people on various issues.

Northshore Technical Community College is an Equal Opportunity Employer

In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, and Section 504 of the Rehabilitation Act of 1973, this Educational Agency upholds the following policy: Northshore Technical Community College campuses assure equal opportunity for all qualified persons without regard to race, religion, sex, national origin, age, handicap, marital status or veteran's status in admission to, participation in, or employment in the program and activities of this system. Each campus welcomes handicapped individuals and has made buildings accessible to them.

Benefits for unclassified employees are determined by the individual hiring authority.

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

(866) ###-####

Website

Please verify your email addressVerify Email