Job Details

Job Description: MES SUPPORT ENGINEER
Location: Wilson, NC. Hybrid (3 days in office)
Years of experience 4-5. Open to less

JD:
• Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent practical experience.
• Proven hands-on experience configuring and maintaining Werum Client X (MES) in pharmaceutical or biotech manufacturing environments.
• Strong understanding of pharmaceutical GMP, electronic batch records, and computerized system validation (CSV), including IQ/OQ/PQ documentation.
• Practical knowledge of MES concepts and standards (ISA 88, ISA 95) and how they map to Client X configuration.
• Experience integrating Client X with peripheral systems: SAP (PP/PI or MII), LIMS, ERP, PLC/SCADA, and historians (interfaces via IDocs, XML/REST, OPC, or web services).
• Strong troubleshooting and test-case execution skills, with attention to traceability and regulatory compliance during deployments and change management.
• Excellent communication skills, ability to work with cross-functional teams (TQ /EQ, Production, IT).
Preferred / Nice-to-have:
• Previous involvement in full lifecycle MES implementations (requirements, design, build, test, go live, hypercare).
• Knowledge of electronic signatures, audit trails, and 21 CFR Part 11 requirements.
• Certifications in Client X.

Top Skills:
- 5+ years of strong experience in Client-X Modelling and Support
- Pharmaceutical Process Knowledge & GxP Compliance
- Technical Integration & Data Systems Years of Experience: 11.00 Years of Experience