Job Details

A leading staffing agency is seeking a Customer Experience Advocate for its inbound call team. This remote position requires living in Phoenix, AZ, with responsibilities including answering calls, addressing inquiries, and resolving issues within the biopharmaceutical industry. Candidates should have a high school diploma, at least 2 years of healthcare customer service experience, and outstanding communication skills. The role demands a solution-oriented approach while striving for customer satisfaction and performance metrics compliance.

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