Job Details

Insight Global is seeking a proactive and detail-oriented Owner Relations Coordinator with experience in the oil and gas industry. This role involves managing incoming support tickets through ServiceNow, responding to owner inquiries-primarily via email-and ensuring clear, professional written communication. The ideal candidate will have a strong understanding of oil and gas operations, be comfortable handling a high volume of tickets, and possess excellent organizational and communication skills. Experience in a helpdesk or customer support environment are a plus.

Compensation:
$18/hr to $20/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
• 1 year of experience in an oil & gas role
• Ability to answer oil and gas questions ranging from "When will I be paid next month?", "Who do I call for leasing", ACH enrollment, mineral deeds, mineral sales, and transfer requests.
• Experience working with a ticketing system
• Proficiency with Office 365 products
• Ability to manage and prioritize tickets
• Excellent written and verbal communication

Nice to Have Skills & Experience
• Bachelor's Degree
• Previous SAP experience
• Peloton - LandView and WellView
Oil and Gas accounting knowledge

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.