Job Details

ESSENTIAL FUNCTIONS

• Receives requests for imaging exams and acquire pre-certification if needed
• Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review
• Ensures orders are correct and communicate Radiologist recommended order changes to clinical teams.
• Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.
• Provide patients /family members with appropriate education and instruction
• Screens patients for contraindications
• Schedules patients
• Coordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completed
• Answers/triages incoming calls
• Requests outside records when needed
• Understands/utilizes all electronic and computer systems including basic trouble shooting
• Participates in the onboarding of new team members
• Additional duties as requested by management staff

JOB REQUIREMENTS

• High school degree or equivalent required
• Prior medical office experience preferred.
• Understanding of medical terminology preferred.
• Excellent professional judgment, attention to detail, phone skills and decision-making ability.
• Professional appearance and approach.
• Flexibility and willingness to work as a team member to accomplish shared objectives and goals.
• Must be able to prioritize and handle multiple tasks.
• Forthright and clear communication skills.
• Ability to interact well with Radiologist(s),Nurse Practitioner and Physician Assistants, patients, patient family members, and co-workers.
• Ability to meet scheduling needs of patients and providers in an efficient and friendly manner

Equal Opportunity Employer
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