Job Details

Dental Front Desk & Receptionist

Hammond, LA

Affordable Smiles of Hammond

Summary:

Affordable Smiles is looking for positive personalities to help greet patients at our front desk and assist with other administrative.

Affordable Smiles offers competitivepay and great benefits including:

• Group health insurance
• Paid time off and holidays
• Free life insurance
• 401k Plan
• Monthly bonus potential

Why Join the Affordable Smiles Team?

• Potential for Growth- As the company continually expands, opportunities for leadership and growth are abundant.
• Full Benefit Options- Employees have access to a full range of benefits for you and your family.
• Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
• Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
• Focus on Patient Care- The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others.

Essential Functions:

• Answer, screen and forward calls providing information, taking messages and scheduling appointments.
• Scan documents such as referrals, new patient paperwork, and record releases into patient's chart
• Collect mail, messages and courier deliveries.
• Submit all patient insurance claims and follow up as needed.
• Identify and work on rejected claims.
• Handle requests for additional information from insurance companies.
• Work on the Medical Aging Report.
• Make courtesy calls for treatment follow-up.
• Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment.
• Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Other duties and tasks, as assigned periodically.

Experience and Education:

• High School Diploma.

• One year office experience preferred.

Working Conditions/Physical Requirements:

• Sitting 80%
• Standing/walking 20%
• Medical, office, and lab setting.
• Hearing - Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.