Job Details

UnitedHealth Group - - Responsibilities: Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers; Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits; Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits; Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate; Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs