Job Details

Role: Senior Business Analyst
Location: 5151 Corporate Drive, Troy, MI - 48098 (Onsite preferred, but Remote is allowed. Need Locals to MI)
Duration: 12+ Months
Webex Interview

Description:
We are seeking an experienced Senior Functional Analyst with deep expertise in core banking platforms, particularly Client DNA, and a strong background in transaction processing. The ideal candidate will play a critical role in analyzing business requirements, designing functional solutions, supporting implementation efforts, and collaborating with technical teams to enhance and optimize core banking operations. This role requires exceptional analytical skills, strong communication abilities, and hands-on experience with financial services workflows.

Functional Analysis & Requirements Gathering

• Lead requirements elicitation sessions with business stakeholders across retail, commercial, and digital banking.
• Translate business needs into detailed functional specifications and user stories.
• Perform gap analysis on existing Client DNA capabilities and propose enhancements.

• Serve as the subject matter expert (SME) on Client DNA modules, including:
  • Account processing
  • Loan servicing
  • Deposit operations
  • Customer information file (CIF)
  • General ledger and reconciliation
• Configure DNA parameters, create test scenarios, and validate system functionality.

• Analyze and optimize end-to-end transaction flows across ACH, wire transfers, ATM/POS, mobile/online transactions, and batch processing.
• Troubleshoot production issues related to transaction posting, settlement, and exception handling.
• Work with payment networks, clearing systems, and banking middleware interfaces.

• Collaborate with developers, QA analysts, architects, and third-party vendors to deliver system improvements.
• Lead functional testing, UAT coordination, regression validation, and release support.
• Ensure solutions align with compliance requirements (AML, KYC, Reg E, Reg CC).

• Develop functional design documents (FDDs), process flows, BRDs, and operating procedures.
• Provide training and support to operations teams and business users.
• Communicates project status, risks, and impacts clearly to leadership teams.

• Functional Analysis & Requirements Gathering
• Client DNA Core Banking Expertise
• Transaction Processing & Operations