Job Details

Junior Salesforce Administrator

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

*Job Description *- If you dont follow my instructions at the bottom, I will not reply.

About Cardiff

Cardiff is a rapidly growing business-to-business financial services company, expanding more than 100% year over year. Our Salesforce platform serves as the backbone of our sales operations, managing the full merchant lifecycle from lead acquisition through funding. We are seeking a detail oriented Junior Salesforce Administrator to help ensure our CRM remains stable, efficient, and well maintained as our organization continues to scale.

Role Overview

This is a hands-on operational role responsible for the day-to-day administration of Salesforce for approximately 45 users. You will serve as the primary resource for user support, reporting, permissions management, onboarding, template management, and data hygiene. Cardiff has a dedicated engineering team responsible for custom development, integrations, and platform architecture. Your focus will be maintaining stability and operational efficiency within the existing Salesforce environment.

Key Responsibilities

Daily Operations and User Support

Serve as the primary point of contact for Salesforce user questions and troubleshooting

Manage user accounts including provisioning, deactivation, permission sets, roles, and profiles

Handle new employee onboarding including account setup and training

Manage employee offboarding including record reassignment and ownership transfers

Respond to day-to-day Salesforce support tickets

Reporting and Data Management

Build and maintain reports and dashboards for sales leadership

Monitor data quality and CRM hygiene including duplicates, missing fields, and stale data

Maintain record types, picklists, page layouts, and validation rules

Support data imports and exports with proper formatting and deduplication

Track and audit field level changes for analytics and compliance

Process and Template Management

Create and maintain email templates, document templates, and communication workflows

Manage commission tracking objects for the finance team

Configure and maintain automation rules including workflows and flows

Maintain Salesforce documentation and configuration change logs

System Stability and Maintenance

Ensure stability across connected integrations including telephony, SMS, email, and financial data providers

Monitor system health including storage usage, API limits, and login history

Coordinate with the engineering team on changes affecting Salesforce schema or integrations

Participate in Salesforce release readiness and sandbox testing

Required Qualifications

1 to 3 years of Salesforce administration experience

Salesforce Administrator Certification ADM 201 or equivalent experience

Strong understanding of roles, permissions, sharing rules, reports, and workflows

Experience with user management and data imports or exports

Experience with validation rules, formula fields, and process automation

Strong communication and documentation skills

Preferred Qualifications

Experience supporting a 30 to 60 user sales team

Familiarity with financial services or lending

Experience reporting on opportunity pipelines and conversion metrics

Basic understanding of Salesforce APIs and integrations

Experience with CPQ, commission tracking, or financial workflow objects

Why Join Cardiff

Work with a lean high output technology team

Support more than $500,000,000 dollars in small business funding in 2026

Clear scope and expectations

Remote first work culture with flexible scheduling

How to Apply

Send an email to with a video of yourself telling me why we should pick you. Keep the video 2-3 mins long. xmvmafu

Pay: $55,000.00 - $70,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Professional development assistance
* Referral program
* Vision insurance

Application Question(s):
* If you dont follow my specific applying protocol you will not get a response

Work Location: Remote
Remote working/work at home options are available for this role.