Ochsner Health - - Responsibilities: Schedules and reschedules patient appointments by phone or in person; Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments; Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays; Provides excellent customer service to all patients, guests, and family members; Adapts behavior to the specific patient population, including privacy and communication style