Job Details

The Customer Service Relations Coordinator is responsible for managing all lodging coordination, front-line customer service, and guest experience functions at RTC. This role serves as the primary point of contact for employees, trainees, and visitors, ensuring seamless lodging assignments, responsive service delivery, and a high-quality on-site experience. This position plays a critical role in supporting RTC's high-demand, multi-service environment, including residential accommodations, dining coordination, and daily site operations. The Coordinator ensures accurate tracking, communication, and execution of lodging and customer service activities while maintaining alignment with client expectations and service standards. Key Responsibilities Coordinate all lodging assignments for RTC, including room allocations, check-in/check-out processes, and occupancy tracking. Maintain accurate lodging records, schedules, and reporting in alignment with site requirements. Serve as the primary li...Coordinator, Customer Service, Operations, Lodging, Hospitality, Retail, Customer