Job Details

Wesco - 19214 HiPark Boulevard - Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.; Data entry and key administrative duties within a warehouse supply chain environment.; Research and resolve customer problems, acting as the customer liaison between other departments when necessary.; Update customer and order information in internal systems and support reporting and documentation requirements.; Analyze customer inquiries to identify root causes, communicate clear resolutions, and escalate issues when appropriate.