Job Details

Personal Banker

This position reports to the Branch Manager, Assistant Branch Manager, Relationship Manager/Lead Teller, or Chief Retail Banking Officer. This position is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.

Essential Functions:

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, payment date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cash drawer at end of shift.
• Greet individuals as they enter branch and drive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
• Follow and comply with all bank regulations and security procedures.
• Complete all training requirements, including compliance, in a timely manner.
• Process transactions within established policies and procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

Skills:

• Active Listening
• Speaking
• Reading Comprehension
• Mathematics
• Critical Thinking
• Social Perceptiveness

Attributes:

• Oral Comprehension
• Oral Expression
• Speech Clarity
• Speech Recognition
• Near Vision
• Problem Sensitivity

Experience and Education:

High School Diploma (or GED or High School Equivalence Certificate). Previous teller experience preferred. Cash handling experience preferred.

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