Ochsner Health - - Responsibilities: Greet patients and guests in person or by telephone; Initiate scheduling and complete patient check-in/admission processes; Verify patient identification and demographic data for medical records; Conduct point-of-service collections and collect co-pays/deductibles/self-pay portions; Verify insurance via electronic, telephone, or web-based methods while maintaining confidentiality; Cross-train to support multiple patient and payer-related functions; Maintain patient privacy and comply with applicable laws and regulations