Job Details

A leading consulting firm is seeking a full-time Technical Dispatcher for a remote position. The role involves being the first point of contact for customer service requests, balancing team workload, processing service requests, scheduling technical resources, and improving customer satisfaction. Candidates should have experience in Managed Service Providers, strong organizational and communication skills, and ideally familiarity with ConnectWise. The salary range is $45,000 to $50,000, with additional benefits like medical insurance and a 401k plan.

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