Job Details

Job Description:At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility.Regions' mission is to make life better for our customers and communities. We are looking for candidates committed to helping customers reach their financial goals by understanding and meeting their needs. The successful candidate should be individually driven, competitive, and motivated to work as a team to achieve a common goal, with strong communication skills and the ability to identify customer needs.Primary ResponsibilitiesAchieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutionsConducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new onesEducates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit typesEducates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easierProvides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they chooseOwns and resolves customer issuesRefers customers to an internal team of experts when complex financial goals and needs are recognizedFollows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager and ensuring sound banking practices, risk management, and reportingThis position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. It is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).RequirementsHigh School Diploma or GEDAbility to work Saturdays as neededAbility to handle cash and process cash transactionsAbility to communicate in person, on the phone, and through electronic channelsAbility to use a computer frequently, including typing and sustained attention to a monitorAbility to walk and stand for extended periods of timeAbility to lift up to twenty (20) poundsPreferencesBachelor's degreeLife Insurance LicenseOne (1) year of cash-handling, banking, and/or customer service experienceSkills and CompetenciesAbility to adhere to policies, procedures, and guidelinesAbility to assist customers with digital banking offeringsAbility to handle multiple priorities simultaneouslyAbility to oversee large sums of cashExcellent relationship-building skillsStrong communication and customer focusPosition TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Pay varies by experience, skills, knowledge, contribution, job location, and performance.Job Range Target: Minimum: $41,508.18 USD, Median: $49,644.00 USDIncentive Pay Plans: Eligible for commission and formulaic incentive plans based on performance against defined metrics and goals.Benefits InformationPaid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramLocation DetailsSouth Morrison, Hammond, LouisianaEqual Opportunity Employer, including Disabled/Veterans#J-18808-Ljbffr