Status: Full Time
Shift: Monday through Friday, 8am-4:30pm
Exempt: No
Summary:
The Executive Assistant provides comprehensive administrative support to senior executives while managing policy development and quality improvement initiatives. This role ensures organizational compliance with healthcare regulations, supports strategic decision-making, and facilitates efficient executive operations. Responsibilities include policy and procedure management, data analysis, meeting coordination, and handling sensitive information with discretion related to the Chief Quality and Health Equity Officer.
Other information:
• Experience Required: Familiarity with healthcare quality improvement methodologies. Minimum of 3 experience in healthcare policy analysis, project development, or executive administration. Excellent communication, analytical, and problem-solving skills. Proficiency in data management systems and Microsoft Office Suite.
• Education Required: Bachelor's degree in public health, healthcare administration, public policy, or a related field;
• Licensure/Certifications Required: N/A
• Experience Preferred: Strong knowledge of healthcare laws, regulations, and compliance issues.
• Education Preferred: Master's degree preferred.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Physical Demands: (occasionally, frequently, constantly or SLMHV)
o Strength - Sedentary
o Push - Occasionally
o Pull - Occasionally
o Carry - Occasionally
o Lift - Occasionally
o Sit - Frequently
o Stand - Occasionally
o Walk - Frequently
Responsibilities:
Executive Administrative Support
1. Provide administrative support to the President/CEO and Chief Quality & Health Equity Officer.
2. Manage calendars, schedule meetings, and coordinate travel arrangements and assist with expense management.
3. Prepare agendas, attend meetings, and compose accurate minutes.
4. Draft, edit, and proofread correspondence, reports, charts, and presentations.
5. Handle confidential information with discretion and professionalism.
6. Respond to inquiries from patients, families, and the public; direct concerns to appropriate leaders.
7. Assist with special projects, research, and data preparation.
8. Attends meetings as required and participate on committees as directed.
9. Assist in care and maintenance of department equipment and office supplies.
Policy & Procedure:
1. Policy Development:
- Research and analyze current healthcare policies and legislation.
- Develop and recommend policies that address healthcare delivery, patient safety, and quality of care.
- Collaborate with internal teams and external stakeholders to ensure policies are practical and effective.
2. Policy Oversight:
- Monitor changes in healthcare laws and regulations to ensure compliance across the organization.
- Prepare and submit new policies for approval and submit current policies for periodic updates and validation of content on regular policy schedule.
3. Education and Training:
- Develop training materials as needed to roll out new policy content and work directly with leaders to educate staff on new policies, changes to current policies and any additional information pertinent organizational outcomes.
- Foster a culture of compliance and awareness regarding healthcare policies among employees.
5. Data Analysis and Reporting:
- Utilize data analytics to evaluate the impact of policies on healthcare outcomes and organizational performance.
- Generate reports and presentations for leadership and stakeholders summarizing policy effectiveness and recommendations for improvements.
6. Quality Improvement Initiatives:
- Participate in quality assurance and improvement projects related to healthcare policies, policy effectiveness, and or other quality improvement initiatives.
- Work collaboratively to identify areas for enhancement and develop action plans.
Non-Essential Duties and Responsibilities:
1. Research and Data Analysis:
- Conducting research on emerging healthcare policies or trends that interest them personally, rather than mandated projects.
2. Professional Development Activities:
- Attending seminars or workshops related to healthcare policy that are beneficial for professional growth but not obligatory for their role.
3. Other duties as assigned.