Job Details

The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. With a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. Known for its reliability and commitment to customer satisfaction, The Gypsy Travel & Cruise serves as a trusted partner for those seeking memorable journeys. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is both enjoyable and stress-free.Role Description: Respond to customer inquiries via phone, email, and social media in a timely and professional mannerAssist clients with booking travel arrangements (flights, hotels, packages, excursions)Resolve customer issues and provide solutions with a positive attitudeMaintain accurate client records and booking detailsProvide recommendations and travel advice tailored to client needsFollow up with clients before and after trips to ensure satisfactionCollaborate with team members to deliver excellent serviceQualifications: Ability to be trainableStrong Customer Service and Client Relationship Management skillsSales skills with an ability to identify and meet clients' travel requirementsExcellent communication and organizational skillsPrevious customer service experience (travel industry experience is a plus)Strong communication and interpersonal skillsExcellent problem-solving abilitiesOrganized and detail-orientedComfortable using computers, booking systems, and social media platformsPassion for travel and helping othersPreferred Skills: Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)Sales or upselling experienceAbility to multitask in a fast-paced environmentWhat we offer: Flexible work environmentOpportunity to grow within the companyTravel perks and industry discounts (if applicable)Supportive and positive team culture#J-18808-Ljbffr